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For use with Total Wireless Service only. Card is non-refundable. Use this card to activate or refill your total wireless service: 1. Scratch off the gray strip below to obtain the 15-digit Service PIN. 2. To activate your phone, go to totalwireless.com or call 1-866-663-3633. 3. To refill your service use any of the following: Text (by texting keywords to 611611 you are consenting to receive response messages) Add to 611611. If you receive a pop-up message, select Remember my choice and Always Allow. No charges will be incurred. Call 611 from your phone. Visit totalwireless.com. Call 1-866-663-3633. Download our free Total Wireless My Account App (Smartphones only). Keep this Service Card until your account reflects the updated balance. To check your balance you can send a text (by texting keywords to 611611 you are consenting to receive response messages) message with the word Balance to 611611 from your Total Wireless phone, access your Account online, or call our Customer Care Center at 1-866-663-3633. To keep your Service active, you will need to Refill your account before your Service End Date. Price does not include taxes and government fees.
About
Directions
For use with Total Wireless Service only. Card is non-refundable. Use this card to activate or refill your total wireless service: 1. Scratch off the gray strip below to obtain the 15-digit Service PIN. 2. To activate your phone, go to totalwireless.com or call 1-866-663-3633. 3. To refill your service use any of the following: Text (by texting keywords to 611611 you are consenting to receive response messages) Add to 611611. If you receive a pop-up message, select Remember my choice and Always Allow. No charges will be incurred. Call 611 from your phone. Visit totalwireless.com. Call 1-866-663-3633. Download our free Total Wireless My Account App (Smartphones only). Keep this Service Card until your account reflects the updated balance. To check your balance you can send a text (by texting keywords to 611611 you are consenting to receive response messages) message with the word Balance to 611611 from your Total Wireless phone, access your Account online, or call our Customer Care Center at 1-866-663-3633. To keep your Service active, you will need to Refill your account before your Service End Date. Price does not include taxes and government fees.
Common questions
Learn more about how to place an order here.
Then, when you arrive at the store of your choice, use the Instacart app to notify us. Depending on the store, a shopper or store employee will bring the groceries to your car, or you can pick them up at the designated area.
Learn more about pickup orders here.
- Delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
- Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.
- Tipping is optional but encouraged for delivery orders. It's a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order.
With an optional Instacart+ membership, you can get $0 delivery fee on every order over $35 and lower service fees too.
Instacart pickup cost:
- There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Instacart+ members. Instacart+ membership waives this like it would a delivery fee.
- Pick up orders have no service fees, regardless of non-Instacart+ or Instacart+ membership.
Learn more about Instacart pricing here.
You can set item and delivery instructions in advance, as well as chat directly with your shopper while they shop and deliver your items. You can tell the shopper to:
- Find Best Match: By default, your shopper will use their best judgement to pick a replacement for your item.
- Pick Specific Replacement: You can pick a specific alternative for the shopper to purchase if your first choice is out-of-stock.
- Don't Replace: For items you'd rather not replace, choose "Don't replace" to get a refund if the item is out of stock.
Learn more about instructions for specific items or replacements here.
- Missing items
- Incorrect items
- Damaged items
- Poor replacements
- Early/late orders
If an order never came, or you get someone else's order, you can reach out to Instacart Customer Experience.