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About
Details
Developed with podiatrists. Neo G Medical & Lifestyle Innovation. Tru-Arch Support: Full contact arch for ultimate support. Dual Density Insole: For shock absorption cushioning and comfort. Anatomical Design: For versatile use in a variety of footwear. Deep Heel Cup: For foot stability. React. Relief. Realign. Knee pain. Foot pain. And more. Neothothics Pro-Expert. Features: Developed in conjunction with leading podiatrists to provide biomechanical support where it is needed. Deep Heel Cup provides stability and comfort. Tru-Arch for flat feet, fallen arches and best alignment. Dual Density Cushioning for the heel and 1st metatarsal head. Anatomical Design, for versatile everyday use in variety of footwear (For footwear with prominent orthotics/insoles already present, recommend consulting a medical professional before use). Helps: The conditions the insoles can assist with include: Heel pain; Arch pain; Ankle tendonitis; Knee pain; Back pain; Plantar fasciitis; Hallux limitus; Flat feet. The indications outlined may not be suitable for your condition always consult your podiatrist or medical professional to confirm product suitability. Sizing: Sizing is based on standard shoe size. If the measurement is on the border, a larger size is recommended. US (M): Size S 3-6; Size M 6.5-9.5; Size L 10-12; Size XL 12.5-15. US (F): Size S 4.5-7.5; Size M 8-11; Size L 11.5-13.5; Size XL 14-16.5. UK: Size S 2.5-5.5; Size M 6-9; Size L 9.5-11.5; Size XL 12-14.5. EU Size S S 35-38; Size M 39-42; Size L 43-46; Size XL 47-49. For footwear with prominent orthotics/insoles already present, recommend consulting a medical professional before use.
Directions
How to Apply: The insole should fit in your shoes without any adjustment. Ensure the insole is positioned, fabric side up, against the back/rear of the footwear and check it is flat, level and comfortable before wear. Adjustment Phase: As with many medical aids, the Neo G Pro-Expert 3/4 Length insole may feel uncomfortable to wear at first. It is recommended that you start by using the insole for 1 or 2 hours per day and slowly increase use until it feels comfortable. Normally, this should not take much longer than a week but if you still find it uncomfortable to wear after this period, please contact your podiatrist or medical professional.
Store in a cool, dry place away from direct heat and sunlight.
Wash & Car: Materials: EVA, Polyester The insoles can be cleaned by hand using soap and lukewarm water only (do not use fabric softener), then leave to air dry in a flat position. Do not fully immerse the insole in water or use any external heat sources as this can damage the product. Do not tumble dry, dry clean, bleach or iron.
Warnings
Attention: Keep box for future reference. Keep out of the sight and reach of children. Not intended for persons with severe foot deformities or circulatory disorders resulting in infections or foot ulcerations. If in any doubt, please contact an appropriate Healthcare Professional. Use with caution and only under Medical / Healthcare Supervision or advice with the following conditions: Diabetes; Rheumatoid Arthritis (RA) The indications outlined may not be suitable for your condition. Always consult your podiatrist or medical professional to confirm product suitability. Take advice on duration of usage and check sizing. Ensure product is not uncomfortably tight in footwear and blood flow is not restricted. The product should be applied as illustrated on the product box. If a rash develops, pain is prolonged or conditions worsen, discontinue use and consult a physician. Always use as a pair, even if pain is felt in only one foot or limb, which is usually the case. The materials used for the foot orthoses are subject to aging and their properties can therefore change. Insoles will need to be changed regularly depending on usage. The product is designed to provide care for an individual patient/ individual foot orthoses wearer and must not be reused or used by any other person. The manufacturer accepts no liability in the event of improper use of the product. Only use on clean, intact skin. Do not use if you have a known allergy to any of the specified materials. Do not use if liniments, ointments, gels, creams or any other substances have been applied to affected area. Hosiery/socks should always be worn when using this product.
About
Details
Developed with podiatrists. Neo G Medical & Lifestyle Innovation. Tru-Arch Support: Full contact arch for ultimate support. Dual Density Insole: For shock absorption cushioning and comfort. Anatomical Design: For versatile use in a variety of footwear. Deep Heel Cup: For foot stability. React. Relief. Realign. Knee pain. Foot pain. And more. Neothothics Pro-Expert. Features: Developed in conjunction with leading podiatrists to provide biomechanical support where it is needed. Deep Heel Cup provides stability and comfort. Tru-Arch for flat feet, fallen arches and best alignment. Dual Density Cushioning for the heel and 1st metatarsal head. Anatomical Design, for versatile everyday use in variety of footwear (For footwear with prominent orthotics/insoles already present, recommend consulting a medical professional before use). Helps: The conditions the insoles can assist with include: Heel pain; Arch pain; Ankle tendonitis; Knee pain; Back pain; Plantar fasciitis; Hallux limitus; Flat feet. The indications outlined may not be suitable for your condition always consult your podiatrist or medical professional to confirm product suitability. Sizing: Sizing is based on standard shoe size. If the measurement is on the border, a larger size is recommended. US (M): Size S 3-6; Size M 6.5-9.5; Size L 10-12; Size XL 12.5-15. US (F): Size S 4.5-7.5; Size M 8-11; Size L 11.5-13.5; Size XL 14-16.5. UK: Size S 2.5-5.5; Size M 6-9; Size L 9.5-11.5; Size XL 12-14.5. EU Size S S 35-38; Size M 39-42; Size L 43-46; Size XL 47-49. For footwear with prominent orthotics/insoles already present, recommend consulting a medical professional before use.
Directions
How to Apply: The insole should fit in your shoes without any adjustment. Ensure the insole is positioned, fabric side up, against the back/rear of the footwear and check it is flat, level and comfortable before wear. Adjustment Phase: As with many medical aids, the Neo G Pro-Expert 3/4 Length insole may feel uncomfortable to wear at first. It is recommended that you start by using the insole for 1 or 2 hours per day and slowly increase use until it feels comfortable. Normally, this should not take much longer than a week but if you still find it uncomfortable to wear after this period, please contact your podiatrist or medical professional.
Store in a cool, dry place away from direct heat and sunlight.
Wash & Car: Materials: EVA, Polyester The insoles can be cleaned by hand using soap and lukewarm water only (do not use fabric softener), then leave to air dry in a flat position. Do not fully immerse the insole in water or use any external heat sources as this can damage the product. Do not tumble dry, dry clean, bleach or iron.
Warnings
Attention: Keep box for future reference. Keep out of the sight and reach of children. Not intended for persons with severe foot deformities or circulatory disorders resulting in infections or foot ulcerations. If in any doubt, please contact an appropriate Healthcare Professional. Use with caution and only under Medical / Healthcare Supervision or advice with the following conditions: Diabetes; Rheumatoid Arthritis (RA) The indications outlined may not be suitable for your condition. Always consult your podiatrist or medical professional to confirm product suitability. Take advice on duration of usage and check sizing. Ensure product is not uncomfortably tight in footwear and blood flow is not restricted. The product should be applied as illustrated on the product box. If a rash develops, pain is prolonged or conditions worsen, discontinue use and consult a physician. Always use as a pair, even if pain is felt in only one foot or limb, which is usually the case. The materials used for the foot orthoses are subject to aging and their properties can therefore change. Insoles will need to be changed regularly depending on usage. The product is designed to provide care for an individual patient/ individual foot orthoses wearer and must not be reused or used by any other person. The manufacturer accepts no liability in the event of improper use of the product. Only use on clean, intact skin. Do not use if you have a known allergy to any of the specified materials. Do not use if liniments, ointments, gels, creams or any other substances have been applied to affected area. Hosiery/socks should always be worn when using this product.
Common questions
Learn more about how to place an order here.
Then, when you arrive at the store of your choice, use the Instacart app to notify us. Depending on the store, a shopper or store employee will bring the groceries to your car, or you can pick them up at the designated area.
Learn more about pickup orders here.
- Delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
- Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.
- Tipping is optional but encouraged for delivery orders. It's a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order.
With an optional Instacart+ membership, you can get $0 delivery fee on every order over $35 and lower service fees too.
Instacart pickup cost:
- There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Instacart+ members. Instacart+ membership waives this like it would a delivery fee.
- Pick up orders have no service fees, regardless of non-Instacart+ or Instacart+ membership.
Learn more about Instacart pricing here.
You can set item and delivery instructions in advance, as well as chat directly with your shopper while they shop and deliver your items. You can tell the shopper to:
- Find Best Match: By default, your shopper will use their best judgement to pick a replacement for your item.
- Pick Specific Replacement: You can pick a specific alternative for the shopper to purchase if your first choice is out-of-stock.
- Don't Replace: For items you'd rather not replace, choose "Don't replace" to get a refund if the item is out of stock.
Learn more about instructions for specific items or replacements here.
- Missing items
- Incorrect items
- Damaged items
- Poor replacements
- Early/late orders
If an order never came, or you get someone else's order, you can reach out to Instacart Customer Experience.