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Details
No one spends a lot of time thinking about dog pads… Well, except us. We asked ourselves why can’t they work harder, do more and look nicer?" Our Smart Prints Dog Pads have some very smart answers: a stylish design that actually looks good in your home, an odor-controlling fragrance (light Sweet Bluegrass!) released when you need it, plus 5 layers of next-level absorption. This isn’t a better dog pad. It’s a whole new breed. Worth thinking about, right?
Directions
OK, first…deep breath, you two, repeat after us: "this is the process".
Unfold a pad on floor away from your dog's food and bed with the grey plastic side down, white absorbent side up. Give your dog time to smell it (don't ask, that's how they do it).
Give encouragement when they're using the pad (it's like a kid on a toilet, right?). Praise and reward with treats (it's a big moment for both of you!).
Repeat. Deep breathing.
Every few days, move the pad closer to the outside door (see where we're going with this?) and before you know it you can move the pad outside, which means it's time for both of you to celebrate!
About
Details
No one spends a lot of time thinking about dog pads… Well, except us. We asked ourselves why can’t they work harder, do more and look nicer?" Our Smart Prints Dog Pads have some very smart answers: a stylish design that actually looks good in your home, an odor-controlling fragrance (light Sweet Bluegrass!) released when you need it, plus 5 layers of next-level absorption. This isn’t a better dog pad. It’s a whole new breed. Worth thinking about, right?
Directions
OK, first…deep breath, you two, repeat after us: "this is the process".
Unfold a pad on floor away from your dog's food and bed with the grey plastic side down, white absorbent side up. Give your dog time to smell it (don't ask, that's how they do it).
Give encouragement when they're using the pad (it's like a kid on a toilet, right?). Praise and reward with treats (it's a big moment for both of you!).
Repeat. Deep breathing.
Every few days, move the pad closer to the outside door (see where we're going with this?) and before you know it you can move the pad outside, which means it's time for both of you to celebrate!
Common questions
Learn more about how to place an order here.
Then, when you arrive at the store of your choice, use the Instacart app to notify us. Depending on the store, a shopper or store employee will bring the groceries to your car, or you can pick them up at the designated area.
Learn more about pickup orders here.
- Delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
- Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.
- Tipping is optional but encouraged for delivery orders. It's a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order.
With an optional Instacart+ membership, you can get $0 delivery fee on every order over $35 and lower service fees too.
Instacart pickup cost:
- There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Instacart+ members. Instacart+ membership waives this like it would a delivery fee.
- Pick up orders have no service fees, regardless of non-Instacart+ or Instacart+ membership.
Learn more about Instacart pricing here.
You can set item and delivery instructions in advance, as well as chat directly with your shopper while they shop and deliver your items. You can tell the shopper to:
- Find Best Match: By default, your shopper will use their best judgement to pick a replacement for your item.
- Pick Specific Replacement: You can pick a specific alternative for the shopper to purchase if your first choice is out-of-stock.
- Don't Replace: For items you'd rather not replace, choose "Don't replace" to get a refund if the item is out of stock.
Learn more about instructions for specific items or replacements here.
- Missing items
- Incorrect items
- Damaged items
- Poor replacements
- Early/late orders
If an order never came, or you get someone else's order, you can reach out to Instacart Customer Experience.