Question 1

Does Kroger offer same-day delivery on Instacart?

Accepted Answer

Yes! Kroger offers same-day delivery with Instacart and you can get your items delivered in as fast as 1 hour. Learn more about Instacart same-day delivery.

Question 2

How does Kroger delivery on Instacart work?

Accepted Answer

It’s simple. Using the Instacart app or website, you can shop your favorite products from a Kroger near you. After you have placed your order, Instacart will connect you with a shopper in your area to shop and deliver your order. Contactless delivery is available with our ”Leave at my door” option. You can track your order is progress and communicate with your shopper every step of the way using the Instacart app or website. Learn more about how to place an order.

Question 3

How much does Kroger delivery via Instacart cost?

Accepted Answer

Here’s the breakdown on Kroger delivery cost via Instacart: Instacart+ members have $0 delivery fees* on every order over $35; and non-members have delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35. *Service fees apply. Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee. Tipping is optional (but highly encouraged!) for delivery orders. It’s a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order. Learn more about Instacart pricing.

Question 4

How long does Kroger delivery via Instacart take?

Accepted Answer

The best part about Kroger delivery via Instacart is that you can choose when you would like to schedule your delivery. You can get it in as fast as an hour , or choose a dropoff time for later in the day or week to fit your schedule. Delivery windows start as early as 9am and run as late as midnight. Check local store hours. Delivery hours are subject to store operating hours, which includes holidays. To make sure you get your delivery as scheduled, we recommend— Turning on notifications for the Instacart app Keeping an eye out for text messages and phone calls from your Instacart shopper Leaving helpful instructions for parking, gate codes, or other clues to find your home. Learn more about Instacart same-day delivery.

Question 5

How does Kroger curbside pickup via Instacart work?

Accepted Answer

Curbside pickup is a fast and convenient way to get your favorite Kroger products. Here's how it works: Using the Instacart app or website, select Kroger. Select Pickup, then specify the store location from which you'd like to pick up your order. When you check out, select the timeslot for when you'd like to pick up your order. As shoppers pick your order, you'll receive updates about their progress and when it's ready for pick up. Arrive at Kroger during your chosen pick up slot and head to the designated parking spots. Through the Instacart app or website let the store know you're here, and an associate will bring your order to your vehicle. Learn more about curbside pickup orders. *Please note that grocery pickup options from Kroger are subject to availability based on specific store locations in your area, and while pickup may be offered in one area, it may not be available in another.

Question 6

How much does Kroger curbside pickup via Instacart cost?

Accepted Answer

Kroger curbside pickup cost via Instacart: Instacart+ members have no pickup fees; and non-members typically pay a flat $1.99 fee. Small basket fees apply to some pickup orders below $35. There are no tips required for pickup orders. Learn more about Instacart pricing. *Please note that grocery pickup options from Kroger are subject to availability based on specific store locations in your area, and while pickup may be offered in one area, it may not be available in another.

Question 7

How do I pay for my Kroger curbside pickup order?

Accepted Answer

You pay for your Kroger pickup order when you check out on the Instacart app or website. No payment happens during the actual pick up.

*Please note that grocery pickup options from Kroger are subject to availability based on specific store locations in your area, and while pickup may be offered in one area, it may not be available in another.

Question 8

Do you have to pick up your Instacart Kroger order same-day?

Accepted Answer

Your Kroger order will be ready at the beginning of the pickup timeslot you chose and be held for you until the end of the day in a temperature-controlled environment. Even if you miss your timeslot, you can still come to pick it up as long as it’s the same day. Keep in mind — the last pickup timeslot of the day may be earlier than Kroger’s closing time, so be sure to check Kroger’s hours. Learn more about curbside pickup orders. *Please note that grocery pickup options from Kroger are subject to availability based on specific store locations in your area, and while pickup may be offered in one area, it may not be available in another.

Question 9

Does Kroger accept EBT SNAP as a form of payment for grocery delivery or pickup orders placed on Instacart?

Accepted Answer

Yes! Kroger currently accepts EBT SNAP as a form of payment for grocery delivery or pickup orders placed via Instacart. Customers in the U.S. can pay for online orders with a valid EBT card, in full or in part, from participating Kroger stores in select states. Learn more about using EBT SNAP for Instacart grocery delivery.

Question 10

If I place a Kroger order on Instacart, will I still be eligible to earn Kroger Plus points for my purchase?

Accepted Answer

Yes! You are eligible to continue to receive select Kroger Plus benefits and earn Kroger Plus points for purchases made when shopping at Kroger on Instacart. You can add your loyalty card information to your Instacart account. Learn more about how to add a store loyalty or membership card to your Instacart account here. Keep in mind when shopping on Instacart: we only offers prices according to our pricing policy and therefore may not be able to offer any sale or promotional prices associated with loyalty card usage.

Question 11

Can I use Kroger gift cards on Instacart?

Accepted Answer

At the moment, Instacart does not currently accept Kroger gift cards as a form of payment.

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