Terms for Promotional Instacart+ Code

Promo code expires on and promo term lasts through the date(s) indicated in the user’s account settings and/or as indicated in the promotional offer. AFTER THE END OF THE PROMOTIONAL TERM, A RECURRING ANNUAL MEMBERSHIP WILL BE AUTOMATICALLY CHARGED AFTER THE PROMOTIONAL TERM ENDS WITH THE CREDIT CARD ON FILE UNLESS EARLIER TERMINATED IN USER’S ACCOUNT SETTINGS. In order to take advantage of this offer, customers must have a valid account on Instacart.com with a valid form of accepted payment on file. Offer may only be redeemed once per household. Use of the Instacart+ Membership is subject to the terms of Instacart+, the Instacart Terms of Service, and the Instacart Privacy Policy. Instacart reserves the right to modify or cancel this offer at any time. The promo code cannot be used retroactively for prior purchases. Promo code may not be sold, copied, modified, or transferred. Terms may be subject to change or cancellation at any time. Void where restricted or prohibited by law. Promo code has no cash value. Instacart is not a retailer or seller. With Instacart+, the delivery fee will not be charged on eligible orders of $35 or more per retailer. Delivery is subject to availability; not available in all zip/post codes. Taxes, fees, and/or tips may still apply.

Terms for Appeasement Instacart+ Credit

Instacart+ Terms and Conditions apply. Instacart reserves the right to modify or cancel this offer at any time. Customers must have a valid account on Instacart.com with a valid form of accepted payment on file. The credit cannot be used retroactively for prior purchases. Credit may not be sold, copied, modified, or transferred. Trial membership expires on date reported under account settings. Instacart reserves the right to modify or cancel this offer at any time. Credit has no cash value. Void where restricted or prohibited by law. Instacart is not a retailer or seller.  Instacart may not be available in all zip codes.

Terms for Credit Back Offers

If you complete an eligible offer (including eligible Instacart+ members who place an eligible order), as indicated in your account, you will automatically be awarded credits that can be applied to eligible future orders. Credits awarded to your account will expire twelve (12) months after the date you placed the order on which the credits were awarded. There are no fees associated with your ability to redeem credits.

Credits will be earned by you only when: 

  1. The order meets certain criteria specified on the retailer storefront page, in the order cart or on the order checkout screen (e.g. the order is being placed for store pickup rather than delivery); and
  2. The order is placed using a valid and eligible payment method on the Instacart platform or on a participating retailer site Storefront.

The amount of credits to be awarded on an order will be displayed in the order cart and/or the order checkout screen and will be offered as a fixed amount or calculated as a specified percentage of the eligible order subtotal after the application of any coupons, credits or promotions and will not be awarded with respect to any amount paid for taxes, fees, and/or tips. Credits may not be awarded with respect to the purchase of alcohol products, prescriptions or with respect to the value of any item in excess of $150.  Instacart reserves the right to restrict the ability to earn credits with respect to additional items or item categories and based on payment method. Credits might not apply to an order if you are applying another credit, coupon or promotion.    

Any statement regarding the specified percentage of credits to be awarded with respect to an eligible order applies only to the subtotal associated with eligible items included in that order purchased using an eligible payment method after the application of any coupons, credits and/or promotions.  

Credits will be awarded only to the account associated with an eligible order after successful pickup or delivery of an eligible order.  The amount of credits awarded may be adjusted based on any refunds, credits or promotions applied to the order after successful pickup or delivery.  In the event credits are redeemed and thereafter any transaction or order for which you previously obtained and/or used credits, in whole or in part, is either refunded, credited or otherwise rescinded, Instacart may, at its discretion, withhold the subsequent awarding of credits.  No credits will be awarded to the extent that such award would increase the total Instacart credit balance to exceed $1,500 or cause more than $2,000 of Instacart credits (including Instacart+ credits and other types of Instacart credits) to be associated with your account in a single day.  

Credits can only be applied to an eligible future order placed using the Instacart platform or on a participating retailer site Storefront.  Credits may not be applied to alcohol.  Instacart may fully or partially limit the ability to apply credits with certain retailers and/or to certain orders containing alcohol or prescription products.  Instacart reserves the right to restrict the ability to apply credits with respect to additional items or item categories. 

If you choose to apply credits to an eligible order, your credits will be applied to the remaining balance on eligible items prior to the application of any gift card balance associated with your account. 

Credits have no cash value and cannot be sold, auctioned, traded, copied, transferred, bartered, or used retroactively for prior purchases.  Void where restricted or prohibited by law. Credits are not intended as gifts or for gift-giving purposes and shall not be used as “gift certificates.” Unused credits cannot be redeemed for cash and may only be applied to the purchase of eligible items, subject to these terms. Instacart may not be available in all zip or postal codes.  Subject to applicable law, Instacart has the right to suspend redemption rights of your credits in the event there is a dispute between you and Instacart. You will forfeit your credits immediately if you are in default under these terms, the Terms of Service, or any other agreement between you and Instacart.  Instacart reserves the right, in its sole discretion, to disqualify you from participation in this program to earn and redeem credits and to cancel or invalidate any credits in the following events, as determined by us in our sole discretion: (i) Instacart suspects or believes you are or have engaged in activity that Instacart deems to be abusive or “gaming” conduct to generate more credits; or (ii) your participation poses a risk to us or any third party. It is your responsibility to report any issue with the accrual or application of credits within sixty (60) days.  Any unreported issue with accrual or application will be deemed accurate and you will have waived any claim for adjustment. 

All of the provisions of these Terms are subject to change by Instacart at any time. Instacart reserves the right to expand or limit eligible orders, change award percentages, or otherwise modify or cancel this offer at any time. 

If you live in the province of Quebec:

We will provide you with notice of any changes or additions to these Terms by e-mail between 60-90 days before the change becomes effective.  If there is an addition to these terms, the notice will set out the new clause.  If there is a change to these terms, the notice will set out the amended clause and the clause as it read formerly.

These terms and all related documents have been drafted in the English language at the express request of the parties. Le présent document ainsi que tous documents s’y rattachant ont été rédigés en langue anglaise à la demande expresse des parties.

Terms and conditions for auto-redeem credit back offer

Spend $35 with one retailer and purchased through Instacart.com (“Original Order”) to receive a $10 credit (“Credit”) on a future qualifying order with one retailer and purchased through Instacart.com. Offer expires 14 days from offer issuance. Offer applies to the item subtotal before tip, taxes and fees and excluding the cost of any alcohol, prescriptions, or gift cards. Offer not available in Quebec or for use on restaurant orders. Must have an active Instacart+ membership when you place your qualifying order to receive the credit. The Credit will automatically be applied to your Instacart account upon the successful delivery of the Original Order and must be used within 21 days. Service fees, delivery fees, other fees, taxes, and/or tips may apply to your order. Only the account holder associated with this email address may redeem these offer(s) and you must have a valid account on Instacart.com with a valid form of accepted payment on file. If you have access to this offer, you will either receive an email with the offer details or see the offer available to you in-app or on the Instacart website. Use of this Credit is subject to the Instacart Terms of Service and Credit Back terms. Instacart reserves the right to modify or cancel this offer at any time. The amount of credits awarded may be adjusted based on any refunds, credits or promotions applied to the order after successful pickup or delivery. In the event credits are redeemed and thereafter any transaction or order for which you previously obtained and/or used credits, in whole or in part, is either refunded, credited or otherwise rescinded, Instacart may, at its discretion, withhold the subsequent awarding of credits. This Credit may not be sold, copied, modified, or transferred, reloaded, or redeemed for cash, except to the extent required by law. This Credit has no cash value. Instacart reserves the right to void offers (including any component thereof), close customer accounts, and bill alternative forms of payment if Instacart suspects that an offer is obtained, used, or applied to an Instacart account fraudulently, unlawfully, or otherwise in violation of these terms and Instacart's Terms of Service. Instacart is not a retailer or seller. Delivery subject to availability; not available in all zip/post codes. Void where restricted or prohibited by law.

Terms and conditions for credit deposit offer

Offer expires 14 days from offer issuance. Credit expiration date is indicated in the user’s account settings. Credit cannot be used in Quebec or on restaurant orders. Credit cannot be used retroactively for prior purchases. Must have an active Instacart+ membership when credit awarded. Credit will be deducted from the total purchase price before tip, taxes and fees for all non-alcohol products. Customers must have a valid account on Instacart.com with a valid form of accepted payment on file. If you have access to this offer, you will either receive an email with the offer details or see the offer available to you in-app or on the Instacart website. Instacart reserves the right to modify or cancel this offer at any time. Credit may not be sold, copied, modified, or transferred. Credit has no cash value. Void where restricted or prohibited by law. Instacart is not a retailer or seller. Instacart may not be available in all zip or post codes.

Terms and conditions for auto-redeem credit back offer 

Spend $35 with one retailer and purchased through Instacart.com (“Original Order”) to receive a $10 credit (“Credit”) on a future qualifying order with one retailer and purchased through Instacart.com. Offer expires 14 days from offer issuance. Offer applies to the item subtotal before tip, taxes and fees and excluding the cost of any alcohol, prescriptions, or gift cards. Offer not available in Quebec or for use on restaurant orders. Must have an active Instacart+ membership when you place your qualifying order to receive the credit. The Credit will automatically be applied to your Instacart account upon the successful delivery of the Original Order and must be used within 30 days. Service fees, delivery fees, other fees, taxes, and/or tips may apply to your order. Only the account holder associated with this email address may redeem these offer(s) and you must have a valid account on Instacart.com with a valid form of accepted payment on file. If you have access to this offer, you will either receive an email with the offer details or see the offer available to you in-app or on the Instacart website. Use of this Credit is subject to the Instacart Terms of Service and Credit Back terms. Instacart reserves the right to modify or cancel this offer at any time. In the event credits are redeemed and thereafter any transaction or order for which you previously obtained and/or used credits, in whole or in part, is either refunded, credited or otherwise rescinded, Instacart may, at its discretion, withhold the subsequent awarding of credits. This Credit may not be sold, copied, modified, or transferred, reloaded, or redeemed for cash, except to the extent required by law. This Credit has no cash value. Instacart reserves the right to void offers (including any component thereof), close customer accounts, and bill alternative forms of payment if Instacart suspects that an offer is obtained, used, or applied to an Instacart account fraudulently, unlawfully, or otherwise in violation of these terms and Instacart's Terms of Service. Instacart is not a retailer or seller. Delivery subject to availability; not available in all zip/post codes. Void where restricted or prohibited by law.